Introduction
Welcome to Aquenvo. These Terms and Conditions govern your use of this website and any purchase you make through it. By accessing or using this website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use this website.
About Us
This website is owned and operated by Aquenvo Private Limited, a company incorporated in India with its registered office in Faridabad, Haryana. References to “we”, “us”, and “our” refer to Aquenvo Private Limited.
Use of This Website
You must be at least 18 years old, or using this website under the supervision of a parent or guardian, to place an order with us. You agree to provide accurate and complete information when creating an account or placing an order, and to keep your account details confidential.
You agree not to misuse this website, including by attempting unauthorized access, uploading harmful code, or using the website for any unlawful purpose.
Products, Pricing and Availability
All prices on this website are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We make every effort to display product colours and details accurately, but slight variations may occur due to photography and screen settings.
Products are subject to availability. We reserve the right to limit quantities, discontinue a product, or correct pricing errors at any time without prior notice.
Orders and Payments
When you place an order, you will receive an order confirmation; this confirms that we have received your order and does not guarantee acceptance. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent activity, in which case a full refund will be issued for any amount already paid.
Payments can be made via UPI, debit/credit cards, net banking, or cash on delivery, where available. All online payments are processed through secure, third-party payment gateways; we do not store your complete card or banking details.
Shipping and Delivery
We ship to addresses across India. Delivery timelines shown at checkout are estimates and may vary due to courier delays, weather, or other circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the shipping address provided.
Returns, Exchanges and Refunds
Returns, exchanges, and refunds are governed by our separate Return & Refund Policy, available on this website, which forms part of these Terms.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Aquenvo Private Limited or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content for commercial purposes without our prior written consent.
Limitation of Liability
To the maximum extent permitted by law, Aquenvo Private Limited shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or your purchase of products from us. Our total liability for any claim relating to an order shall not exceed the amount paid for that order.
Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms or your use of this website shall be subject to the exclusive jurisdiction of the courts at Faridabad, Haryana.
Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices or for legal reasons. The updated Terms will be posted on this page with a revised effective date, and continued use of this website after such changes constitutes acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms, please reach out to us through the contact form on our Contact Us page.